Reporting (abuse and neglect)

Allen County Children Services assesses allegations of possible abuse or neglect based on reports received from the community. Some individuals including physicians, teachers, social workers, day care providers, etc. are required by law to report their concerns to the agency.


If you have a reason to believe any child under 18 (or any child with a physical or mental handicap under the age of 21) is abused or neglected, make a report.

You only need to suspect or have reason to believe that a child is at risk. We will attempt to determine if abuse or neglect is occurring.

You can call, write, or come to either Allen County Children Services or a law enforcement agency with your report. If you contact law enforcement, they will contact our agency.

A report of suspected child abuse and neglect is confidential. Your identity cannot be released to anyone without your permission, except under a direct order from the court.

You are protected from civil or criminal liability. Ohio law protects individuals who report allegations of abuse or neglect in good faith.

If you make a report to Children Services, you will be asked a series of questions to assist the agency in determining risk to the children being reported.

Although anonymous reports are accepted, you are encouraged to give your name to make it possible for the agency to obtain additional or clarifying information, if needed.

You can make a report to Children Services by calling (419) 227-8590 from 8:30 a.m. to 5:00 p.m. Monday through Thursday and 8:00 a.m. to Noon on Friday. After 5:00 p.m., on weekends, and on holidays, reports should be made to law enforcement agencies who will contact On-Call Children Services staff.

*Please DO NOT make reports to our e-mail address. Your concerns are too important to wait until someone checks the day's e-mail.